SiteHost Outage History
SiteHost is up right nowPingoru has recorded 51 incidents for SiteHost: 20 in the last 12 months and 7 in the last 90 days.
Incidents, newest first
Notice February 5, 2025 Node Outage: Node in AKL01 16h 37m
Started Feb 05, 2025, 06:14 PM UTC· resolved Feb 06, 2025, 10:52 AM UTC
- investigating Feb 05, 2025, 06:14 PM UTC
We are aware of an issue with our hardware node in AKL01 affecting guests. Our engineers are currently investigating the issue and working to get this back up as soon as possible.
- monitoring Feb 05, 2025, 06:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2025, 10:52 AM UTC
The node and guests have remained stable and we will continue to monitor for further issues. If you are still having issues, please get in touch at [email protected].
Minor January 17, 2025 Degraded Functionality: Control Panel & API 12h 5m API, Control Panel
Started Jan 17, 2025, 03:59 AM UTC· resolved Jan 17, 2025, 04:04 PM UTC
- identified Jan 17, 2025, 03:59 AM UTC
We are aware of an issue with the SiteHost Control Panel which is affecting operations to servers on some nodes and our engineers are currently investigating. We do not believe there is any impact to customer servers and services as a result of this outage.
- monitoring Jan 17, 2025, 04:02 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Jan 17, 2025, 05:05 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 17, 2025, 03:22 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 17, 2025, 03:22 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 17, 2025, 04:04 PM UTC
This incident has been resolved.
Major January 5, 2025 Control Panel Functionality & Node Outage Emergency Maintenance –
Started Jan 05, 2025, 06:30 AM UTC· resolved Jan 05, 2025, 06:30 AM UTC
- resolved Jan 05, 2025, 10:54 PM UTC
Some customers with servers in our AKL1 region may have experienced intermittent outages on the nodes: - NZ-AKL1-6OZR7M - NZ-AKL1-6OZLQM - NZ-AKL1-V0XQD8 - NZ-AKL1-62PE07 In addition to the node outages, some customers may have experienced degraded functionality in the SiteHost Control Panel. These issues have since been resolved. Our team is continuing to investigate the cause of the issues, and will be implementing measures to avoid repeat occurrences in future.
Major November 13, 2024 Emergency Node Reboot: NZ-AKL2-V02RQ8 6h 48m
Started Nov 13, 2024, 04:12 PM UTC· resolved Nov 13, 2024, 11:01 PM UTC
- investigating Nov 13, 2024, 04:12 PM UTC
We have experienced some hardware node instability issues with one of the nodes (NZ-AKL2-V02RQ8). As a result, we need to perform emergency maintenance to reduce the likelihood of future issues. This will involve a reboot of servers on this node.
- monitoring Nov 13, 2024, 04:44 PM UTC
We have completed the emergency maintenance and are currently monitoring the situation. All services hosted on the node should be restored.
- resolved Nov 13, 2024, 11:01 PM UTC
The node and guests have remained stable and we will continue to monitor for further issues. If you are still having issues with a guest on this node please get in touch at [email protected].
Major November 7, 2024 Node Outage: High Performance Node in CAL01 1h 8m US – CAL01, US - CAL01
Started Nov 07, 2024, 03:29 AM UTC· resolved Nov 07, 2024, 04:37 AM UTC
- investigating Nov 07, 2024, 03:29 AM UTC
We are aware of an issue with one of our high performance hardware nodes in CAL01 affecting guests. Our engineers are currently investigating the issue and working to get this back up as soon as possible.
- monitoring Nov 07, 2024, 03:35 AM UTC
All servers are back up and running on the affected node and we are continuing to monitor for further issues.
- resolved Nov 07, 2024, 04:37 AM UTC
The node and guests have remained stable and we will continue to monitor for further issues. If you are still having issues with a guest on this node please get in touch at [email protected].