SiteHost experienced a minor incident on January 17, 2025 affecting API and Control Panel, lasting 12h 5m. The incident has been resolved; the full update timeline is below.
Affected components
APIControl Panel
Update timeline
- identified Jan 17, 2025, 03:59 AM UTC
We are aware of an issue with the SiteHost Control Panel which is affecting operations to servers on some nodes and our engineers are currently investigating. We do not believe there is any impact to customer servers and services as a result of this outage.
- monitoring Jan 17, 2025, 04:02 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Jan 17, 2025, 05:05 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 17, 2025, 03:22 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 17, 2025, 03:22 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 17, 2025, 04:04 PM UTC
This incident has been resolved.