Sitecore incident

Sitecore Search API crawler scheduled runs failing with "Job failed due to heartbeat error"

Minor

Resolved after 7 hours 40 minutes, affecting Sitecore Search, on November 2, 2026.

Started
Nov 02, 2026, 02:20 PM UTC
Resolved
Nov 02, 2026, 10:00 PM UTC
Duration
7h 40m
Detected by Pingoru
Nov 02, 2026, 02:20 PM UTC

Affected components

Sitecore Search

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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