Sitecore incident

Sitecore CDP & Personalize triggered communications failing or delayed - Global

Minor

Resolved after 4 hours 55 minutes, affecting CDP (Customer Data Platform) and Personalize, on November 3, 2026.

Started
Nov 03, 2026, 08:13 AM UTC
Resolved
Nov 03, 2026, 01:09 PM UTC
Duration
4h 55m
Detected by Pingoru
Nov 03, 2026, 08:13 AM UTC

Affected components

CDP (Customer Data Platform)Personalize

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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