SIP US incident

Fax Service Outage

Resolved after 9 hours 58 minutes, affecting Fax Service, on August 30, 2024.

monitoring Aug 30, 2024, 09:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 30, 2024, 02:10 PM UTC
Resolved
Aug 31, 2024, 12:08 AM UTC
Duration
9h 58m
Detected by Pingoru
Aug 30, 2024, 02:10 PM UTC

Affected components

Fax Service

Update timeline

  1. investigating Aug 30, 2024, 02:10 PM UTC

    We are currently investigating an issue affecting delays with fax services.

  2. investigating Aug 30, 2024, 03:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 30, 2024, 06:15 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 30, 2024, 08:02 PM UTC

    We are working with our fax partners to resolve this issue.

  5. monitoring Aug 30, 2024, 09:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 31, 2024, 12:08 AM UTC

    This incident has been resolved.

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