Resolved after 4 hours 46 minutes, affecting Inbound Voice, on January 14, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jan 14, 2025, 03:02 PM UTC
We are actively working with our peer networks to address the intermittent inbound call failures affecting AT&T customers, specifically in Southeast Florida, including the Miami and Melbourne areas. This issue appears to be localized to that region. We will continue to monitor the situation and provide updates as we receive them.
- investigating Jan 14, 2025, 04:01 PM UTC
We are continuing to work with our peer networks to address this issue.
- identified Jan 14, 2025, 05:05 PM UTC
Our peer networks have identified the issue and are working on a fix.
- monitoring Jan 14, 2025, 06:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2025, 07:49 PM UTC
This incident has been resolved.
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