Singlewire Software incident

Emergency Calling Integration Degraded

Notice Resolved View vendor source →

Singlewire Software experienced a notice incident on May 7, 2026 affecting Emergency Calling, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 01:41 AM UTC
Resolved
May 07, 2026, 04:13 AM UTC
Duration
2h 32m
Detected by Pingoru
May 07, 2026, 01:41 AM UTC

Affected components

Emergency Calling

Update timeline

  1. identified May 07, 2026, 01:41 AM UTC

    We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast. For additional information, please visit: https://status.rapidsos.com/ We will update this incident when more information is made available.

  2. investigating May 07, 2026, 01:45 AM UTC

    We are currently investigating this issue.

  3. monitoring May 07, 2026, 01:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 04:13 AM UTC

    This incident has been resolved.