Singlewire Software incident
Emergency Calling Integration Degraded
Singlewire Software experienced a notice incident on May 7, 2026 affecting Emergency Calling, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 07, 2026, 01:41 AM UTC
We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast. For additional information, please visit: https://status.rapidsos.com/ We will update this incident when more information is made available.
- investigating May 07, 2026, 01:45 AM UTC
We are currently investigating this issue.
- monitoring May 07, 2026, 01:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2026, 04:13 AM UTC
This incident has been resolved.
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