Sinch experienced a minor incident on July 31, 2026 affecting SMS - EMEA, lasting 3d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 31, 2026, 04:32 PM UTC
We are currently observing delivery issues in Angola - Unitel Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts The issue has been identified, the operator has confirmed an ongoing outage and is working to remediate the issue. We will update as soon as we have more information. If you have any questions, please contact [email protected].
- identified Jul 31, 2026, 07:08 PM UTC
The operator is continuing to work on a fix for this issue.
- identified Jul 31, 2026, 09:15 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 01, 2026, 01:29 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 01, 2026, 10:03 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 02, 2026, 11:01 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 03, 2026, 11:46 AM UTC
The operator is continuing to work on a fix for this issue.
- resolved Aug 04, 2026, 04:13 AM UTC
This incident has been resolved.