Sinch experienced a minor incident on April 29, 2026 affecting SMS - LATAM, lasting 16h 5m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Apr 29, 2026, 04:29 AM UTC
We are currently observing delivery issues in Costa Rica - Telefonica. Incident Start Time: 2026-04-29 02:52 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Apr 29, 2026, 05:54 AM UTC
We are continuing to investigate this issue.
- investigating Apr 29, 2026, 07:56 AM UTC
We are continuing to investigate this issue.
- investigating Apr 29, 2026, 12:08 PM UTC
We are continuing to investigate this issue.
- resolved Apr 29, 2026, 08:34 PM UTC
This incident has been resolved. Incident Start Time: 2026-04-29 02:52 UTC Incident End Time: 2026-04-29 16:50 UTC