Sinch experienced a minor incident on July 18, 2026 affecting SMS - EMEA, lasting 5h 34m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - EMEA
Update timeline
- investigating Jul 18, 2026, 11:09 AM UTC
We are currently observing delivery issues in Guernsey - Sure Incident Start Time: 2026-07-18 07:03 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Jul 18, 2026, 01:06 PM UTC
We are continuing to investigate this issue.
- resolved Jul 18, 2026, 04:44 PM UTC
This incident has been resolved. Incident Start Time: 2026-07-18 07:03 UTC Incident End Time: 2026-07-18 16:10 UTC