Sinch experienced a minor incident on July 18, 2026 affecting SMS - LATAM, lasting 4h 58m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Jul 18, 2026, 07:24 AM UTC
We are currently observing delivery issues in Guadeloupe - Outremer Telecom Incident Start Time: 2026-07-18 06:05 Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Jul 18, 2026, 09:22 AM UTC
We are continuing to investigate this issue.
- resolved Jul 18, 2026, 12:22 PM UTC
This incident has been resolved. Incident Start Time: 2026-07-18 06:05 UTC Incident End Time: 2026-07-18 10:17 UTC