Sinch incident

Delivery Issue USA - T-Mobile

Minor Resolved View vendor source →

Sinch experienced a minor incident on July 16, 2026 affecting SMS - US - ShortCode and SMS - US - 10DLC and 1 more component, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 06:16 PM UTC
Resolved
Jul 16, 2026, 09:46 PM UTC
Duration
3h 29m
Detected by Pingoru
Jul 16, 2026, 06:16 PM UTC

Affected components

SMS - US - ShortCodeSMS - US - 10DLCMMS - USMMS - US - 10DLC

Update timeline

  1. investigating Jul 16, 2026, 06:16 PM UTC

    We are currently observing delivery issues towards USA - T-Mobile. Incident Start Time: 2026-07-16 17:59 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

  2. investigating Jul 16, 2026, 08:15 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 16, 2026, 09:46 PM UTC

    This incident has been resolved. Incident Start Time: 2026-07-16 17:59 UTC Incident Start Time: 2026-07-16 19:39 UTC