Sinch experienced a minor incident on July 3, 2026 affecting SMS - EMEA, lasting 5h 26m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - EMEA
Update timeline
- investigating Jul 03, 2026, 07:18 AM UTC
We are currently observing delivery issues in Mayotte - Orange Mayotte. Incident Start Time: 2026-07-03 06:56 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Jul 03, 2026, 09:11 AM UTC
We are continuing to investigate this issue.
- resolved Jul 03, 2026, 12:45 PM UTC
This incident has been resolved. Incident Start Time: 2026-07-03 06:56 UTC Incident End Time: 2026-07-03 12:22 UTC