Sinch incident

Delivery Issue Brazil - SurfTelecom

Minor Resolved View vendor source →

Sinch experienced a minor incident on June 22, 2026 affecting SMS - LATAM, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 04:07 PM UTC
Resolved
Jun 22, 2026, 08:30 PM UTC
Duration
4h 23m
Detected by Pingoru
Jun 22, 2026, 04:07 PM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Jun 22, 2026, 04:07 PM UTC

    We are currently observing delivery issues in Brazil - SurfTelecom Incident Start Time: 2026-06-22 14:23 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Jun 22, 2026, 06:28 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 22, 2026, 08:30 PM UTC

    This incident has been resolved. Incident Start Time: 2026-06-22 14:23 UTC Incident End Time: 2026-06-22 19:54 UTC