Sinch incident

Landing page latency

Minor Resolved View vendor source →

Sinch experienced a minor incident on June 17, 2026 affecting Campaigns (France 🇫🇷), lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 08:53 AM UTC
Resolved
Jun 17, 2026, 12:37 PM UTC
Duration
3h 43m
Detected by Pingoru
Jun 17, 2026, 08:53 AM UTC

Affected components

Campaigns (France 🇫🇷)

Update timeline

  1. investigating Jun 17, 2026, 08:53 AM UTC

    Landing pages are not available for recipients up to 2 h after sending Actions have been taken, latency is reducing.

  2. identified Jun 17, 2026, 08:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 17, 2026, 09:15 AM UTC

    Service back to normal, paused campaigns are sending again. Monitoring is starting.

  4. resolved Jun 17, 2026, 12:37 PM UTC

    Everything is back to normal.