Sinch experienced a minor incident on May 31, 2026 affecting SMS - LATAM, lasting 16h 48m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating May 31, 2026, 02:14 PM UTC
We are currently observing delivery issues in Brazil - Algar Telecom Incident Start Time: 2026-05-31 13:03 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- investigating May 31, 2026, 04:02 PM UTC
We are continuing to investigate this issue.
- investigating May 31, 2026, 06:47 PM UTC
We are continuing to investigate this issue.
- investigating May 31, 2026, 11:43 PM UTC
We are continuing to investigate this issue.
- resolved Jun 01, 2026, 07:02 AM UTC
This incident has been resolved. Incident Start Time: 2026-05-31 13:03 UTC Incident End Time: 2026-06-01 06:22 UTC