Sinch incident

Sinch Voice API and SIP Trunk Calling - Service Interruption

Notice Resolved View vendor source →

Sinch experienced a notice incident on May 21, 2026 affecting Data Calling and Phone Calling (PSTN) and 1 more component, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 04:57 PM UTC
Resolved
May 21, 2026, 09:38 PM UTC
Duration
4h 41m
Detected by Pingoru
May 21, 2026, 04:57 PM UTC

Affected components

Data CallingPhone Calling (PSTN)Video CallingSIP Trunk

Update timeline

  1. monitoring May 21, 2026, 04:57 PM UTC

    Sinch experienced a brief interruption in voice calls that originate both via API and SIP. Incident Start Time: 2026-05-21 14:30 UTC Incident Restoration Time: 2026-05-21 15:45 UTC Please note all services have been restored at this time. If you experience further issues or need additional information, please reach out to us at [email protected].

  2. resolved May 21, 2026, 09:38 PM UTC

    This incident has been resolved. Incident Start Time: 2026-05-21 14:30 UTC Incident End Time: 2026-05-21 15:45 UTC