Sinch experienced a minor incident on May 20, 2026 affecting SMS - LATAM, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating May 20, 2026, 05:37 PM UTC
We are currently observing delivery issues in Peru - Nextel Incident Start Time: 2026-05-20 16:03 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- investigating May 20, 2026, 06:41 PM UTC
We are continuing to investigate this issue.
- investigating May 20, 2026, 07:59 PM UTC
We are continuing to investigate this issue.
- resolved May 20, 2026, 08:03 PM UTC
This incident has been resolved. Incident Start Time: 2026-05-20 16:03 UTC Incident End Time: 2026-05-20 19:49 UTC