Sinch experienced a minor incident on May 19, 2026 affecting SMS - EMEA, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - EMEA
Update timeline
- investigating May 19, 2026, 11:35 PM UTC
We are currently observing delivery issues in France - Orange. Incident Start Time: 2026-05-19 22:52 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating May 20, 2026, 01:04 AM UTC
We are continuing to investigate this issue.
- resolved May 20, 2026, 01:52 AM UTC
This incident has been resolved. Incident Start Time: 2026-05-19 22:52 UTC Incident End Time: 2026-05-20 01:21 UTC