Sinch experienced a minor incident on May 19, 2026 affecting SMS - CA - ShortCode, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - CA - ShortCode
Update timeline
- investigating May 19, 2026, 10:05 AM UTC
We are currently observing delivery issues towards Canada - ISP Telecom Incident Start Time: 2026-05-19 09:39 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- resolved May 19, 2026, 11:13 AM UTC
This incident has been resolved. Incident Start Time: 2026-05-19 09:39 UTC Incident End Time: 2026-05-19 10:44 UTC