Sinch experienced a minor incident on May 19, 2026 affecting SMS - LATAM, lasting 3h 31m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating May 19, 2026, 07:04 AM UTC
We are currently observing delivery issues in Brazil - Algar Telecom Incident Start Time: 2026-05-19 03:17 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating May 19, 2026, 08:30 AM UTC
We are continuing to investigate this issue.
- resolved May 19, 2026, 10:36 AM UTC
This incident has been resolved. Incident Start Time: 2026-05-19 03:17 UTC Incident End Time: 2026-05-19 10:09 UTC