Sinch incident

Conversation API SMS Channel - US region outage

Major Resolved View vendor source →

Sinch experienced a major incident on April 22, 2026 affecting SMS, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 02:43 PM UTC
Resolved
Apr 22, 2026, 03:39 PM UTC
Duration
55m
Detected by Pingoru
Apr 22, 2026, 02:43 PM UTC

Affected components

SMS

Update timeline

  1. investigating Apr 22, 2026, 02:43 PM UTC

    We are currently experiencing issues with Conversation API SMS channel in the US region. Incident Start Time: 2026-04-22 13:20 UTC Impact: SMS requests routed via the conversation API in the US region might be rejected or throttled.

  2. monitoring Apr 22, 2026, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 22, 2026, 03:39 PM UTC

    This incident has been resolved Incident Start Time: 2026-04-22 13:20 UTC Incident End Time: 2026-04-22 15:00 UTC