Sinch experienced a minor incident on May 14, 2026 affecting SMS Verification and SMS - EMEA, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
SMS VerificationSMS - EMEA
Update timeline
- investigating May 14, 2026, 10:21 AM UTC
We are currently observing delivery issues in United Kingdom - Lebara Incident Start Time: 2026-05-14 10:01 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating May 14, 2026, 12:24 PM UTC
We are continuing to investigate this issue.
- resolved May 14, 2026, 12:28 PM UTC
This incident has been resolved. Incident Start Time: 2026-05-14 10:01 UTC Incident End Time: 2026-05-14 11:51 UTC