Sinch experienced a minor incident on May 12, 2026 affecting SMS - EMEA, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - EMEA
Update timeline
- investigating May 12, 2026, 01:56 AM UTC
We are currently observing delivery issues in Germany - Vodafone Incident Start Time: 2026-05-11 23:49 UTC. Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- monitoring May 12, 2026, 03:14 AM UTC
Traffic has been restored and we are monitoring until it stabilizes.
- resolved May 12, 2026, 05:02 AM UTC
This incident has been resolved. Incident Start Time: 2026-05-11 23:49 UTC. Incident End Time: 2026-05-12 04:13 UTC.