Sinch incident

Delivery Issue Guatemala - Tigo

Minor Resolved View vendor source →

Sinch experienced a minor incident on May 6, 2026 affecting SMS - EMEA, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 10:57 AM UTC
Resolved
May 06, 2026, 12:15 PM UTC
Duration
1h 17m
Detected by Pingoru
May 06, 2026, 10:57 AM UTC

Affected components

SMS - EMEA

Update timeline

  1. investigating May 06, 2026, 10:57 AM UTC

    We are currently observing delivery issues in Guatemala - Tigo Incident Start Time: 2026-05-06 09:20 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

  2. resolved May 06, 2026, 12:15 PM UTC

    This incident has been resolved. Incident Start Time: 2026-05-06 09:20 UTC Incident End Time: 2026-05-06 11:26 UTC

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