Sinch incident

Delivery Issue Brazil - Algar Telecom

Minor Resolved View vendor source →
Started
Mar 16, 2026, 05:39 AM UTC
Resolved
Mar 16, 2026, 09:54 PM UTC
Duration
16h 14m
Detected by Pingoru
Mar 16, 2026, 05:39 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Mar 16, 2026, 05:39 AM UTC

    We are currently observing delivery issues in Brazil - Algar Telecom. Incident Start Time: 2026-03-16 04:00 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

  2. investigating Mar 16, 2026, 07:00 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 16, 2026, 10:01 AM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 16, 2026, 02:42 PM UTC

    We are continuing to investigate this issue.

  5. resolved Mar 16, 2026, 09:54 PM UTC

    This incident has been resolved. Incident Start Time: 2026-03-16 04:00 UTC Incident End Time: 2026-03-16 18:47 UTC

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