Sinch experienced a minor incident on March 16, 2026 affecting SMS - LATAM, lasting 16h 14m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Mar 16, 2026, 05:39 AM UTC
We are currently observing delivery issues in Brazil - Algar Telecom. Incident Start Time: 2026-03-16 04:00 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- investigating Mar 16, 2026, 07:00 AM UTC
We are continuing to investigate this issue.
- investigating Mar 16, 2026, 10:01 AM UTC
We are continuing to investigate this issue.
- investigating Mar 16, 2026, 02:42 PM UTC
We are continuing to investigate this issue.
- resolved Mar 16, 2026, 09:54 PM UTC
This incident has been resolved. Incident Start Time: 2026-03-16 04:00 UTC Incident End Time: 2026-03-16 18:47 UTC