Sinch incident

Delivery Issue US & CA - Minor Networks

Minor Resolved View vendor source →

Sinch experienced a minor incident on March 24, 2026 affecting SMS - CA - ShortCode and SMS - CA - Toll Free and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 09:18 AM UTC
Resolved
Mar 24, 2026, 10:10 AM UTC
Duration
52m
Detected by Pingoru
Mar 24, 2026, 09:18 AM UTC

Affected components

SMS - CA - ShortCodeSMS - CA - Toll FreeSMS - US - ShortCodeSMS - US - Toll FreeSMS - US - 10DLC

Update timeline

  1. investigating Mar 24, 2026, 09:18 AM UTC

    We are currently observing delivery issues in US & CA - Minor networks. Incident Start Time: 2026-03-24 09:05 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. monitoring Mar 24, 2026, 09:32 AM UTC

    We can observe that performance is restored. Incident Restoration Time: 2026-03-24 09:28 UTC We will continue to monitor for any further disturbances.

  3. resolved Mar 24, 2026, 10:10 AM UTC

    This incident has been resolved. Incident Start Time: 2026-03-24 09:05 UTC Incident End Time: 2026-03-24 09:28 UTC