Sinch incident

Delivery Issue United States - T-Mobile

Minor Resolved View vendor source →

Sinch experienced a minor incident on March 29, 2026 affecting SMS - US - ShortCode and SMS - US - Toll Free and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2026, 12:22 AM UTC
Resolved
Mar 29, 2026, 02:19 AM UTC
Duration
1h 56m
Detected by Pingoru
Mar 29, 2026, 12:22 AM UTC

Affected components

SMS - US - ShortCodeSMS - US - Toll FreeSMS - US - 10DLC

Update timeline

  1. investigating Mar 29, 2026, 12:22 AM UTC

    We are currently observing delivery issues in United States - T-Mobile Incident Start Time: 2026-03-28 23:59 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. monitoring Mar 29, 2026, 01:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 29, 2026, 02:19 AM UTC

    This incident has been resolved. Incident Start Time: 2026-03-28 23:59 UTC Incident End Time: 2026-03-29 01:52 UTC