Sinch incident

Service Outage - Sinch Engage Classic

Critical Resolved View vendor source →
Started
Apr 01, 2026, 10:55 AM UTC
Resolved
Apr 01, 2026, 11:46 AM UTC
Duration
50m
Detected by Pingoru
Apr 01, 2026, 10:55 AM UTC

Affected components

Sinch Engage (Legacy)

Update timeline

  1. investigating Apr 01, 2026, 10:55 AM UTC

    We are currently experiencing a complete outage of the Sinch Engage Classic system. The service is not accessible at this time. Our teams are actively investigating the issue and working to restore functionality as quickly as possible. We will provide further updates as more information becomes available.

  2. monitoring Apr 01, 2026, 11:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2026, 11:46 AM UTC

    This incident has been resolved. Incident Start Time: 2026-04-01 09:36 UTC Incident End Time: 2026-04-01 11:06 UTC

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