Sinch experienced a minor incident on April 8, 2026 affecting SMS Verification and Verification Text to Speech, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 08, 2026, 03:18 PM UTC
We want to inform you that we are currently experiencing a performance degradation impacting our OKTA Verification service globally. Incident Start Time: 2026-04-08 13:00 UTC Impact: Customers may experience delayed or failed verification attempts via the Okta endpoint. We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue. For further information or assistance, please contact us at [email protected].
- resolved Apr 08, 2026, 03:42 PM UTC
This incident has been resolved. Incident Start Time: 2026-04-08 13:00 UTC Incident End Time: 2026-04-08 15:22 UTC