Sinch incident

Delivery Issue Colombia - Tigo

Minor Resolved View vendor source →

Sinch experienced a minor incident on April 11, 2026 affecting SMS - LATAM, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2026, 06:33 PM UTC
Resolved
Apr 11, 2026, 07:38 PM UTC
Duration
1h 5m
Detected by Pingoru
Apr 11, 2026, 06:33 PM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Apr 11, 2026, 06:33 PM UTC

    We are currently observing delivery issues in Colombia - Tigo Incident Start Time: 2026-04-11 18:07 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. resolved Apr 11, 2026, 07:38 PM UTC

    This incident has been resolved. Incident Start Time: 2026-04-11 18:07 UTC Incident End Time: 2026-04-11 18:48 UTC