Sinch experienced a minor incident on September 27, 2026 affecting SMS - EMEA, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 27, 2026, 10:49 PM UTC
We are currently observing delivery issues in Belgium - Proximus Incident Start Time: 2026-09-27 22:01 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- identified Sep 27, 2026, 11:51 PM UTC
The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue. As soon as we have any updates, they will be shared accordingly.
- monitoring Sep 28, 2026, 01:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2026, 02:08 AM UTC
This incident has been resolved. Incident Start Time: 2026-09-27 22:01 UTC Incident End Time: 2026-09-28 02:00 UTC