Sinch experienced a minor incident on September 23, 2026 affecting SMS - LATAM, lasting 11h 15m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Sep 23, 2026, 01:53 AM UTC
We are currently observing delivery issues in Venezuela - Digitel. Incident Start Time: 2026-09-23 00:44 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Sep 23, 2026, 03:03 AM UTC
We are continuing to investigate this issue.
- investigating Sep 23, 2026, 07:04 AM UTC
We are continuing to investigate this issue.
- resolved Sep 23, 2026, 01:09 PM UTC
This incident has been resolved. Incident Start Time: 2026-09-23 00:44 UTC Incident End Time: 2026-09-23 11:50 UTC