Is Simwood down?

Last checked 6m ago
Current status
Simwood is up

No incidents right now.

Official status page: https://status.simwood.com · Polled every 5 minutes · 9 components tracked

Simwood is operational right now. Last checked 6m ago; the most recent incident resolved 17d ago.

Real-time Simwood status, recent outages, and incident history — pulled directly from Simwood's official status page at https://status.simwood.com every 5 minutes. Pingoru tracks 9 Simwood services and has captured 2 incidents in the last 90 days (99.75% uptime). Get email, Slack, Discord, or webhook alerts the moment Simwood reports a new incident — free for 5 monitors, no credit card.

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Simwood uptime 99.75% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4h 12m
    Started Jul 13, 2026, 02:29 PM UTC · Resolved Jul 13, 2026, 06:41 PM UTC
    API and PortalSlough
    Timeline · 5 updates
    • identified · Jul 13, 2026, 02:29 PM UTC

      We have lost hardware in Slough. Voice services have failed over as expected and are unaffected. Most other services have recovered too although we are currently dealing with some Redis master failures elsewhere on the network. This will manifest in portal logins and writing to selected API end-points. Separately CDR processing is several million delayed so API balances etc. will not be current. We are recovering Redis clusters as P1 and will advise progress.

    • identified · Jul 13, 2026, 03:13 PM UTC

      Portal and API (v4) are now fully operational. CDRs remain lagged.

    • identified · Jul 13, 2026, 04:04 PM UTC

      CDRs are now being processed at full speed and catching up rapidly.

    • monitoring · Jul 13, 2026, 04:39 PM UTC

      We have some out of hours house-keeping to do here but this incident is otherwise resolved. We will be monitoring for a few hours before closing to be certain.

    • resolved · Jul 13, 2026, 06:41 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 5h
    Started Jun 15, 2026, 10:17 AM UTC · Resolved Jun 15, 2026, 03:17 PM UTC
    Slough
    Timeline · 3 updates
    • identified · Jun 15, 2026, 10:17 AM UTC

      Reduced network redundancy in our Slough AZ. An optical link back to central London is currently down, and traffic is being routed via alternative paths while we work with the transport provider to restore the link. AZ considered at risk.

    • identified · Jun 15, 2026, 11:34 AM UTC

      Our transport provider has identified the fault location and fibre engineers are due to the location at 13:30 to begin repairs.

    • resolved · Jun 15, 2026, 03:17 PM UTC

      The engineers attended an intermediate site along the affected route and found multiple fibre pairs had been damaged at the ODF there. These were replaced, testing has been completed, and the link has been restored with all alarms clear. We will continue to monitor.

    Latest: The engineers attended an intermediate site along the affected route and found multiple fibre pairs had been damaged at the ODF there. These were replaced, testing has been complet…

Outage history

Past 90 days · 2 incidents View full outage history →