Simpplr experienced a minor incident on July 29, 2025 affecting System, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 29, 2025, 07:36 PM UTC
Hi there, We're currently investigating intermittent issues affecting several features, including newsletters, analytics, profiles, content, search, carousel, and feed. Our engineering team is actively working to identify the root cause and has engaged one of our vendors for additional support. We’ll provide updates here as soon as more information is available. Thank you for your patience, Simpplr Technical Support
- resolved Jul 29, 2025, 07:50 PM UTC
Hi again, The earlier issues affecting features such as newsletters, analytics, profiles, content, search, carousel, and feed have been fully resolved. Our engineering team, in collaboration with our vendor, identified and addressed the root cause. All systems are now operating normally. Thank you for your patience. Simpplr Technical Support