Simpplr incident

Intermittent Connectivity and Performance Issues

Minor Resolved View vendor source →

Simpplr experienced a minor incident on August 7, 2025 affecting Employee Newsletter and Legacy Newsletter and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 06:07 PM UTC
Resolved
Aug 07, 2025, 07:12 PM UTC
Duration
1h 4m
Detected by Pingoru
Aug 07, 2025, 06:07 PM UTC

Affected components

Employee NewsletterLegacy NewsletterSystem

Update timeline

  1. investigating Aug 07, 2025, 06:07 PM UTC

    Hi there, We're currently investigating intermittent issues affecting several features, including newsletters, analytics, profiles, content, search, carousel, and feed. Our engineering team is actively working to identify the root cause and has engaged one of our vendors for additional support. We’ll provide updates here as soon as more information is available. Thank you for your patience, Simpplr Technical Support

  2. resolved Aug 07, 2025, 07:12 PM UTC

    This incident has been resolved.