SimplyPrint experienced a major incident on December 11, 2025 affecting Main services (API) and Main services (Cloud Slicing API), lasting 16h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Main services (API)Main services (Cloud Slicing API)
Update timeline
- investigating Dec 11, 2025, 12:22 AM UTC
Printer Setup went down.
- resolved Dec 11, 2025, 05:17 PM UTC
Cloud Slicing API recovered.