Cloud Slicing API is down
Affected: Main services (Cloud Slicing API)
Timeline · 2 updates
- investigating Sep 29, 2026, 02:38 PM UTC
Cloud Slicing API went down.
- resolved Sep 29, 2026, 02:40 PM UTC
Cloud Slicing API recovered.
SimplyPrint Outage History
SimplyPrint is up right nowSimplyPrint had 7 outages in the last 2 years totaling 388h 40m of downtime, averaging 0.3 incidents per month.
There were 7 SimplyPrint outages since November 24, 2025 totaling 388h 40m of downtime. Each is summarised below. Incident details, duration, and resolution information.
API is down
Affected: Main services (API)
Timeline · 2 updates
- investigating Aug 13, 2026, 04:10 PM UTC
API went down.
- resolved Aug 13, 2026, 04:11 PM UTC
API recovered.
Mail service (external: Zoho Mail / Zeptomail) is down
Affected: Main services (Mail service (external: Zoho Mail / Zeptomail))
Timeline · 2 updates
- investigating Jun 24, 2026, 11:43 AM UTC
Mail service (external: Zoho Mail / Zeptomail) went down.
- resolved Jun 24, 2026, 11:47 AM UTC
Mail service (external: Zoho Mail / Zeptomail) recovered.
API and Mail service (external: Zoho Mail / Zeptomail) are down
Affected: Main services (API)Main services (Mail service (external: Zoho Mail / Zeptomail))
Timeline · 2 updates
- investigating Apr 19, 2026, 09:00 PM UTC
API went down.
- resolved Apr 19, 2026, 09:05 PM UTC
Mail service (external: Zoho Mail / Zeptomail) recovered.
API, Mail service (external: Zoho Mail / Zeptomail), and 1 other service are down
Affected: Main services (API)Main services (Cloud Slicing API)Main services (Mail service (external: Zoho Mail / Zeptomail))
Timeline · 2 updates
- investigating Dec 18, 2025, 11:58 AM UTC
Cloud Slicing API went down.
- resolved Dec 18, 2025, 09:50 PM UTC
Mail service (external: Zoho Mail / Zeptomail) recovered.
API and Cloud Slicing API are down
Affected: Main services (API)Main services (Cloud Slicing API)
Timeline · 2 updates
- investigating Dec 11, 2025, 12:22 AM UTC
Printer Setup went down.
- resolved Dec 11, 2025, 05:17 PM UTC
Cloud Slicing API recovered.
General connection- and timeout issues (fix live: monitoring the situation)
Affected: Main services (Website & panel)Main services (AutoPrint service)Main services (Staggered Start service)
Timeline · 2 updates
- investigating Nov 24, 2025, 10:18 PM UTC
Starting the week of November 24th, some SimplyPrint users have been experiencing connection issues and print-start issues, with print starts timing out and live printer data being unavailable. Since then, a fix has been applied that fixes the connection and timeout issues (on Dec 1st). We're still monitoring the situation.
- resolved Dec 10, 2025, 12:00 AM UTC
After a hectic week we now feel confident resolving the degraded status of SimplyPrint, all major functionality should now be restored including AI and other miscellaneous issues. There will still be slight differences in functionality and expected behavior, do not hesitate to reach out in our Live Chat (https://simplyprint.io) or via discord (https://simplyprint.io/discord) so we can get it fixed, and you back up and running again :) Thank you very much for your ongoing patience and support, we will continuously be monitoring and improving our capabilities over the next couple of weeks in the background.