Switch failure in 1 rack - Reading N17
Timeline · 4 updates
- identified Mar 27, 2026, 12:41 PM UTC
Our monitoring has identified a failed network switch in our Reading datacentre rack N17 affecting a small number of dedicated server customers in that rack. The switch is currently under replacement and we expect servers to return online soon. We will post a further update once complete.
- identified Mar 27, 2026, 01:08 PM UTC
The switch has now been replaced, and the rack is back online
- monitoring Mar 27, 2026, 01:10 PM UTC
We will continue to monitor over the next couple of hours
- resolved Mar 27, 2026, 05:10 PM UTC
This incident has been resolved.