Simply Hosting & Servers incident

Switch failure in 1 rack - Reading N17

Notice Resolved View vendor source →
Started
Mar 27, 2026, 12:41 PM UTC
Resolved
Mar 27, 2026, 05:10 PM UTC
Duration
4h 28m
Detected by Pingoru
Mar 27, 2026, 12:41 PM UTC

Update timeline

  1. identified Mar 27, 2026, 12:41 PM UTC

    Our monitoring has identified a failed network switch in our Reading datacentre rack N17 affecting a small number of dedicated server customers in that rack. The switch is currently under replacement and we expect servers to return online soon. We will post a further update once complete.

  2. identified Mar 27, 2026, 01:08 PM UTC

    The switch has now been replaced, and the rack is back online

  3. monitoring Mar 27, 2026, 01:10 PM UTC

    We will continue to monitor over the next couple of hours

  4. resolved Mar 27, 2026, 05:10 PM UTC

    This incident has been resolved.

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