Simply Hosting & Servers incident

Switch failure in 1 rack - Reading N17

Simply Hosting & Servers experienced a notice incident on March 27, 2026, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started: Mar 27, 2026, 12:41 PM UTC
Resolved: Mar 27, 2026, 05:10 PM UTC
Duration: 4h 28m
Detected by Pingoru: Mar 27, 2026, 12:41 PM UTC

Update timeline

identified Mar 27, 2026, 12:41 PM UTC

Our monitoring has identified a failed network switch in our Reading datacentre rack N17 affecting a small number of dedicated server customers in that rack. The switch is currently under replacement and we expect servers to return online soon. We will post a further update once complete.
identified Mar 27, 2026, 01:08 PM UTC

The switch has now been replaced, and the rack is back online
monitoring Mar 27, 2026, 01:10 PM UTC

We will continue to monitor over the next couple of hours
resolved Mar 27, 2026, 05:10 PM UTC

This incident has been resolved.