Simply Hosting & Servers incident

Switch failure in 1 rack - Reading L20

Notice Resolved View vendor source →

Simply Hosting & Servers experienced a notice incident on May 15, 2026, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 12:23 PM UTC
Resolved
May 15, 2026, 01:28 PM UTC
Duration
1h 4m
Detected by Pingoru
May 15, 2026, 12:23 PM UTC

Update timeline

  1. investigating May 15, 2026, 12:23 PM UTC

    Our monitoring has identified a failed network switch in our Reading datacentre rack L20 affecting a small number of dedicated server customers in that rack. The switch is currently under investigation and we expect servers to return online soon. We will post a further update once complete.

  2. monitoring May 15, 2026, 01:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 01:28 PM UTC

    This incident has been resolved.