Simply Hosting & Servers incident
Suspected fibre issue between sites - Network at risk.
Simply Hosting & Servers experienced a notice incident on July 10, 2026 affecting Network Status, lasting 2d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2026, 09:21 AM UTC
We are currently dealing with a issue on one of our fibre connections. Any services using it have failed over to redundant resources but the network should be considered "At Risk" while this fault is ongoing.
- investigating Jul 10, 2026, 03:55 PM UTC
We are currently dealing with a issue on one of our fibre connections. Any services using it have failed over to redundant resources but the network should be considered "At Risk" while this fault is ongoing. The carrier has now identified the issue and is working to carry out the necessary repairs.
- monitoring Jul 10, 2026, 11:04 PM UTC
The carrier has repaired the service and the normal levels of resilience of the network have resumed. We consider the event cleared, but will continue a period of monitoring.
- resolved Jul 13, 2026, 08:08 AM UTC
The carrier has repaired the service and the normal levels of resilience of the network have resumed. We consider the event cleared and are no longer in an at risk state.