Simply Hosting & Servers experienced a notice incident on October 2, 2025 affecting Network Status, lasting 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2025, 01:36 PM UTC
Our monitoring has detected 2 independent issues on circuits to our other European locations. Whilst we still have upstream connectivtiy from that location and resilient connectivity to another core pop datacenter we as such rely on this site at the current time and would consider this an at-risk situation for Network. We are progressing fault tickets with both carriers with the highest priority to restore normal resilience levels.
- investigating Oct 02, 2025, 06:23 PM UTC
Both suppliers of different international circuits are mobilising engineers and replacement equipment to their affected locations in the EU with priority.
- resolved Oct 03, 2025, 07:37 AM UTC
Both suppliers of different international circuits have repaired their services overnight in the EU. The Network is now operating with normally expected levels of resilience.