Simply Hosting & Servers Outage History
Simply Hosting & Servers is up right nowPingoru has recorded 49 incidents for Simply Hosting & Servers: 8 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 71 of 744 (10%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 11 of 720 (2%) |
| October 2026 | 2 | 8 of 525 (1%) |
Incidents, newest first
Notice October 22, 2026 PHP security vulnerabilities – customer update 2h 25m
Started Oct 22, 2026, 01:16 PM UTC· resolved Oct 22, 2026, 03:41 PM UTC
- monitoring Oct 22, 2026, 01:16 PM UTC
On October 20, two critical PHP vulnerabilities were announced: CVE-2026-109618 and CVE-2026-109619. These vulnerabilities have a CVSS score of 9.2 and could potentially be exploited to execute code remotely on a server without requiring authentication. The vulnerabilities may affect all PHP versions starting from PHP 5. If you use PHP on your Bare Metal, Dedicated Server, VPS, we strongly recommend updating PHP with the patches that are available. If you are running cPanel/Plesk, patches are also available, and you should apply them. If you have a site/s running on these products from us, we recommend that you review your PHP usage and the version being used by you or your customers and take relevant actions. If you have managed server/vps with us, then these are/have been patched by our teams.
- monitoring Oct 22, 2026, 03:31 PM UTC
On 20 October 2026, the Global PHP Security Team announced two critical security vulnerabilities. The official security updates were released the following day. Since millions of websites worldwide rely on PHP, the announcement understandably caused concern, and we received a large number of questions from our customers. Rightly so: the security of your website is extremely important. The good news? We took immediate action. Teams have been working non-stop to address the issue, taking mitigating measures where possible while waiting for the official software patches, and rolling out those patches as soon as they became available. All systems that could have been impacted on our hosting & company platforms have now been patched. Not every website runs on the latest PHP version. Some still use older versions, for example because certain plugins or applications are incompatible with a newer PHP release. Our teams went the extra mile and also adapted the security fixes for some older PHP versions. This process is called backporting: adapting a security patch so it also works with an older software version. It’s not simply a matter of copying a file. Our engineers have to manually implement, compile and test the necessary changes. The PHP project currently officially supports versions 8.2 through 8.5. Older versions no longer receive regular security updates. It goes without saying though, if you are on an older version of PHP, please update this.
Notice September 28, 2026 Network at risk - Carrier line down 10h 47m Network Status
Started Sep 28, 2026, 08:45 AM UTC· resolved Sep 28, 2026, 07:32 PM UTC
- investigating Sep 28, 2026, 08:45 AM UTC
One of our UK to Ireland links is currently down. The Redundant paths are functioning as expect so no impact is expected but the network should be considered at risk at this time. We have a case open with the carrier and are awaiting updates.
- resolved Sep 28, 2026, 07:32 PM UTC
One of our UK to Ireland links is currently down. The Redundant paths are functioning as expect so no impact is expected but the network should be considered at risk at this time. We have a case open with the carrier and are awaiting updates. The Carrier has confirmed the issue is resolved, we have monitored and are happy to now end the at risk period.
Notice July 10, 2026 Suspected fibre issue between sites - Network at risk. 2d 22h Network Status
Started Jul 10, 2026, 09:21 AM UTC· resolved Jul 13, 2026, 08:08 AM UTC
- investigating Jul 10, 2026, 09:21 AM UTC
We are currently dealing with a issue on one of our fibre connections. Any services using it have failed over to redundant resources but the network should be considered "At Risk" while this fault is ongoing.
- investigating Jul 10, 2026, 03:55 PM UTC
We are currently dealing with a issue on one of our fibre connections. Any services using it have failed over to redundant resources but the network should be considered "At Risk" while this fault is ongoing. The carrier has now identified the issue and is working to carry out the necessary repairs.
- monitoring Jul 10, 2026, 11:04 PM UTC
The carrier has repaired the service and the normal levels of resilience of the network have resumed. We consider the event cleared, but will continue a period of monitoring.
- resolved Jul 13, 2026, 08:08 AM UTC
The carrier has repaired the service and the normal levels of resilience of the network have resumed. We consider the event cleared and are no longer in an at risk state.
Notice May 15, 2026 Switch failure in 1 rack - Reading L20 1h 4m
Started May 15, 2026, 12:23 PM UTC· resolved May 15, 2026, 01:28 PM UTC
- investigating May 15, 2026, 12:23 PM UTC
Our monitoring has identified a failed network switch in our Reading datacentre rack L20 affecting a small number of dedicated server customers in that rack. The switch is currently under investigation and we expect servers to return online soon. We will post a further update once complete.
- monitoring May 15, 2026, 01:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 15, 2026, 01:28 PM UTC
This incident has been resolved.
Notice March 27, 2026 Switch failure in 1 rack - Reading N17 4h 28m
Started Mar 27, 2026, 12:41 PM UTC· resolved Mar 27, 2026, 05:10 PM UTC
- identified Mar 27, 2026, 12:41 PM UTC
Our monitoring has identified a failed network switch in our Reading datacentre rack N17 affecting a small number of dedicated server customers in that rack. The switch is currently under replacement and we expect servers to return online soon. We will post a further update once complete.
- identified Mar 27, 2026, 01:08 PM UTC
The switch has now been replaced, and the rack is back online
- monitoring Mar 27, 2026, 01:10 PM UTC
We will continue to monitor over the next couple of hours
- resolved Mar 27, 2026, 05:10 PM UTC
This incident has been resolved.
Notice February 3, 2026 Network Issue 7h 31m Network Status
Started Feb 03, 2026, 09:27 AM UTC· resolved Feb 03, 2026, 04:59 PM UTC
- investigating Feb 03, 2026, 09:27 AM UTC
We are investigating an issue on one link between our Reading Datacentre and London, this link is currently down and therefore the network should be considered at-risk. We are engaging with our upstream supplier to determine a root cause and implement a fix.
- investigating Feb 03, 2026, 03:53 PM UTC
Our supplier has identified the root cause and is undertaking remedial work to address the underlying issue. The network remains at risk at this time.
- investigating Feb 03, 2026, 04:52 PM UTC
Our supplier has completed the remedial work and confirmed the fix is in place. The network is no longer at risk. We will continue to monitor the link overnight as a precaution.
- resolved Feb 03, 2026, 04:59 PM UTC
This incident has been resolved.
Minor October 24, 2025 Switch Failure 2h 44m Network Status
Started Oct 24, 2025, 01:10 PM UTC· resolved Oct 24, 2025, 03:54 PM UTC
- investigating Oct 24, 2025, 01:10 PM UTC
We currently have an issue with one of our switches causing some servers to be offline, we are working on getting the issue resolved.
- identified Oct 24, 2025, 01:11 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 24, 2025, 03:54 PM UTC
This incident has been resolved.
Notice October 2, 2025 Network Circuit Issues 18h Network Status
Started Oct 02, 2025, 01:36 PM UTC· resolved Oct 03, 2025, 07:37 AM UTC
- investigating Oct 02, 2025, 01:36 PM UTC
Our monitoring has detected 2 independent issues on circuits to our other European locations. Whilst we still have upstream connectivtiy from that location and resilient connectivity to another core pop datacenter we as such rely on this site at the current time and would consider this an at-risk situation for Network. We are progressing fault tickets with both carriers with the highest priority to restore normal resilience levels.
- investigating Oct 02, 2025, 06:23 PM UTC
Both suppliers of different international circuits are mobilising engineers and replacement equipment to their affected locations in the EU with priority.
- resolved Oct 03, 2025, 07:37 AM UTC
Both suppliers of different international circuits have repaired their services overnight in the EU. The Network is now operating with normally expected levels of resilience.
Major June 17, 2025 Network Status 2d 2h Network Status
Started Jun 17, 2025, 08:04 AM UTC· resolved Jun 19, 2025, 10:11 AM UTC
- investigating Jun 17, 2025, 08:04 AM UTC
Our network teams have identified multiple independent fibre cuts across multiple suppliers that are impacting usual resilience to our IP transit network that feeds our UK hosting services. The network is still available and at full capacity, however we consider this an at-risk situation until these links are recovered by the suppliers and are closely tracking their progress.
- monitoring Jun 17, 2025, 06:52 PM UTC
All fibres and links are now available as normal and full network resilience has been restored. We will keep under monitoring overnight but are not anticipating any further unplanned works.
- resolved Jun 19, 2025, 10:11 AM UTC
All fibres and links are now available as normal and full network resilience has been restored. We will keep under monitoring overnight but are not anticipating any further unplanned works.