Resolved after 6 hours 38 minutes, on October 25, 2017.
We have monitored the router for several hours and there are no signs that this issue is going to repeat itself. We will now mark this incident as resolved.
Update timeline
- investigating Oct 25, 2017, 08:49 AM UTC
We are currently experiencing an issue with one of our routers that is affecting a portion of our virtualisation environment. We are investigating this issue and will update when we have more information
- monitoring Oct 25, 2017, 09:02 AM UTC
We have reloaded the affected router to restore full connectivity We will continue to monitor the situation as we are still trying to determine the root cause of the issue.
- resolved Oct 25, 2017, 03:28 PM UTC
We have monitored the router for several hours and there are no signs that this issue is going to repeat itself. We will now mark this incident as resolved.
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