Simply Hosting & Servers incident

Datacentre Mains Issue

Resolved after 1 hour 57 minutes, affecting Data Center Power Status, on June 26, 2018.

resolved Jun 26, 2018, 12:28 PM UTC

SSE have given the all-clear now and we have transitioned back onto mains power.

Started
Jun 26, 2018, 10:31 AM UTC
Resolved
Jun 26, 2018, 12:28 PM UTC
Duration
1h 57m
Detected by Pingoru
Jun 26, 2018, 10:31 AM UTC

Affected components

Data Center Power Status

Update timeline

  1. identified Jun 26, 2018, 10:31 AM UTC

    Hello, We are aware of an issue with the mains electricity supply to the datacentre. The mains power appeared to be suffering from brownouts. As a precaution we have switched to generator power until the mains grid stabilises. We do not expect there to be any outage, however this should be considered an at-risk period.

  2. identified Jun 26, 2018, 11:24 AM UTC

    The mains power appears to have stabilised, however we have not received an all-clear from the grid maintainer yet. We remain on generator power.

  3. resolved Jun 26, 2018, 12:28 PM UTC

    SSE have given the all-clear now and we have transitioned back onto mains power.

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