Resolved after 3 hours 45 minutes, affecting Management Portal, on July 6, 2020.
We have identified an issue with our internal database cluster. Due to reduced processing capacity and increased load we are seeing some timeouts on our Portal platform. We know what the issue is and we are working hard to resolve and get back to full capacity.
Affected components
Update timeline
- identified Jul 06, 2020, 04:51 PM UTC
We have identified an issue with our internal database cluster. Due to reduced processing capacity and increased load we are seeing some timeouts on our Portal platform. We know what the issue is and we are working hard to resolve and get back to full capacity.
- resolved Jul 06, 2020, 08:36 PM UTC
This incident has been resolved and we are now running at full capacity.
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