Simply Hosting & Servers incident

Recursive Resolver failed disk

Resolved after 11 hours 18 minutes, affecting Network Status, on August 27, 2020.

monitoring Aug 27, 2020, 08:41 AM UTC

The affected disk has been replaced and the RAID is rebuilding. We will only mark as resolved when the rebuild completes.

Started
Aug 27, 2020, 08:00 AM UTC
Resolved
Aug 27, 2020, 07:18 PM UTC
Duration
11h 18m
Detected by Pingoru
Aug 27, 2020, 08:00 AM UTC

Affected components

Network Status

Update timeline

  1. identified Aug 27, 2020, 08:00 AM UTC

    We have discovered that a disk has failed overnight in one of our recursive resolvers. During replacement the server will need to be rebooted which may cause some interruption to requests.

  2. monitoring Aug 27, 2020, 08:41 AM UTC

    The affected disk has been replaced and the RAID is rebuilding. We will only mark as resolved when the rebuild completes.

  3. resolved Aug 27, 2020, 07:18 PM UTC

    The RAID array is now fully rebuilt and has Optimal status.

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