Simply Hosting & Servers incident

Core Network Issue

Resolved after 1 day, affecting Network Status, on March 25, 2021.

resolved Mar 27, 2021, 12:12 AM UTC

The PSU has been replaced and we have monitored the situation for the rest of the day. We now consider this at-risk period complete.

Started
Mar 25, 2021, 11:21 PM UTC
Resolved
Mar 27, 2021, 12:12 AM UTC
Duration
1d
Detected by Pingoru
Mar 25, 2021, 11:21 PM UTC

Affected components

Network Status

Update timeline

  1. identified Mar 25, 2021, 11:21 PM UTC

    We have identified an equipment failure that makes up part of our optical network. While we currently still have full resiliency, our optical network is in a degraded state and this should be considered an at-risk period until the affected part has been replaced.

  2. resolved Mar 27, 2021, 12:12 AM UTC

    The PSU has been replaced and we have monitored the situation for the rest of the day. We now consider this at-risk period complete.

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