Resolved after 22 hours 1 minute, on December 29, 2022.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Dec 29, 2022, 12:01 PM UTC
We are currently experiencing an issue with our phone lines, for any support issues, please raise a ticket on your customer portal or email [email protected]
- identified Dec 29, 2022, 12:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 29, 2022, 04:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 30, 2022, 10:03 AM UTC
This incident has been resolved.
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